• Email info@glasystems.com
  • El Salvador (503) 2113-0898
  • USA (240) 219-1030

Remote Infrastructure Management

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IT Outsourcing for MSPs

Remote Infrastructure Management

We offer reliable and cost-effective Remote Infrastructure Management services, available 24×7, to businesses worldwide. By adhering to ITIL standards and implementing SLA-driven service delivery, we enable MSPs to focus on their core business while ensuring the smooth operation of their critical IT systems and infrastructure.

Our expertise extends to managing servers, networks, desktops, mobile devices, data centers, and cloud services. Our skilled engineers can seamlessly operate under your MSP brand, working diligently in the background.

What we offer

Best in Class

Benefit from Top Class Support

Access round-the-clock assistance from a team of certified technical experts who employ proven methodologies and cutting-edge technologies to ensure a seamless customer experience.

Enjoy Flexibility

Tap into 24/7 support from a diverse group of certified technical experts who utilize established processes and advanced technologies to deliver a smooth customer journey.

Achieve Scalability

Effortlessly expand end-user and managed user support for your mid-market or growing small business, freeing up time to focus on strategic IT initiatives that drive your business forward.

Our services list

What we’re Offering

Here are some of the infrastructure management services we provide:

  • Network Monitoring
  • Network Support
  • Server Support
  • Network & Server Administration
  • Backup Management
  • Patch Management
  • SOC-as-a-Service
  • MDR-as-a-Service
  • Vulnerability Assessment
  • Penetration Testing—as-a-Service
  • Dark Web Monitoring
  • PC Management
  • Virtual Server Hosting

We have extensive experience with various technologies, including:

  • Windows PCs
  • Active Directory, Azure AD
  • Cisco, Ubiquiti, Netgear, SonicWall Network Devices
  • VMware & Citrix VDI
  • Linux/Unix Platforms
  • Office 365, Exchange Management & Support
  • Backup and Disaster Recovery Planning
  • Firewalls/Routers/Switches
  • MAC/Android Platforms
  • SQL Server
  • SharePoint
  • Virtualization
  • Storage (SAN/NAS)